Par : Robert Munsch |
Last updated: juin 25, 2026
Hollywood Casino Online Review 2026 — A US-Only Operator Unavailable to Canadian Players
Affiliate disclosure: Some links on this page may be compensated. Our editorial ratings are independent of any commercial relationships.
Our team reviewed Hollywood Casino Online, the digital casino brand operated by PENN Entertainment, to assess its suitability for Canadian players. The single most important finding: Hollywood Casino is not available in Canada. PENN’s Canadian online casino product operates under the theScore Casino brand in Ontario. This review explains what Hollywood Casino is, how it performs in the US markets where it is live, and where Canadian players should look instead.
At a Glance
| Fonctionnalité | Detail |
|---|---|
| Our rating | 2.5 / 5 (for Canadian players; 4.0 / 5 in eligible US states) |
| Available in Canada? | No — not licensed or accessible to Canadian players |
| PENN’s Canadian product | theScore Casino (Ontario only) |
| Operated by | PENN Entertainment (Nasdaq: PENN) |
| Established (online) | 2019 |
| US licensing | Pennsylvania Gaming Control Board, Michigan Gaming Control Board, NJ Division of Gaming Enforcement, WV Lottery Commission |
| US welcome bonus | $50 PENN Play Credits + 50 bonus spins |
| Wagering requirement | 1x on PENN Play Credits; spins expire in 30 days |
| Min deposit (US) | $10 |
| Available US states | Pennsylvania, Michigan, New Jersey, West Virginia |
| Game count | 700+ |
| Top providers | IGT, NetEnt, Red Tiger, Light & Wonder, Evolution (live), PENN Game Studios |
| Casino en direct | Yes — Evolution Gaming (20+ tables) |
| Paris sportifs | Via theScore Bet (rebranded from ESPN BET, December 2025) |
| Mobile | iOS and Android standalone apps (launched 2025) |
| Méthodes de paiement | PayPal, Venmo, Skrill, debit/credit cards, online banking, wire transfer |
| Crypto | Non pris en charge |
| Soutien | 24/7 live chat |
| Min age (US) | 21+ |
| Last verified | June 2026 |
Quick Verdict
Hollywood Casino Online is a legitimate, well-structured US operator backed by one of North America’s largest gaming companies. For players in Pennsylvania, Michigan, New Jersey, and West Virginia, it delivers a curated game library, an unusually low 1x wagering requirement on its welcome bonus, and a deeply integrated loyalty programme. The biggest caveat for this review is absolute: PENN is live with stand-alone casino apps in Pennsylvania, New Jersey, Michigan, and West Virginia under the Hollywood Casino brand, and in Ontario, Canada, under the theScore Casino brand — the Hollywood Casino brand itself is not accessible to Canadian players. If you are in Canada, look at theScore Casino for Ontario or other provincially regulated alternatives.
Pros & Cons
Pour
- Very player-friendly 1x wagering requirement on welcome bonus credits
- Strong live dealer lobby powered by Evolution Gaming
- Exclusive in-house slots from PENN Game Studios (Legendary Larry, Wuji Mines)
- Deeply integrated PENN Play loyalty programme spanning online and land-based properties
- Dedicated iOS and Android apps with strong user ratings post-2025 launch
Cons
- Completely unavailable to Canadian players — a deal-breaker for this review’s target market
- Smaller game library than direct competitors; the slots lineup is about average compared to other online casinos, which typically feature 500 to 1,000 slots, but still well short of the 2,000+ games players can find at Hollywood Casino’s biggest competitors
- No no-deposit bonus option
- No live phone support — a call-back service is offered instead of real-time phone access
- US-only payment infrastructure; no crypto accepted
Is Hollywood Casino Available in Canada?
The direct answer is no. PENN is live with stand-alone casino apps in Pennsylvania, New Jersey, Michigan, West Virginia (Hollywood Casino) and Ontario, Canada (theScore Casino). The Hollywood Casino brand is a US-licensed product. Canadian players — including those in Ontario’s regulated iGaming market — cannot register or wager on HollywoodCasino.com.
PENN’s Canadian footprint runs through its acquisition of theScore, the Toronto-based sports media company. PENN operates in 28 jurisdictions throughout North America under brands including Hollywood Casino, ESPN BET, and theScore BET Sportsbook and Casino; PENN’s ownership of theScore — the top digital sports media brand in Canada — is central to its strategy to expand its customer ecosystem. In practice, that means Ontario players access PENN’s iGaming content via theScore Casino, regulated by iGaming Ontario (iGO) and the Alcohol and Gaming Commission of Ontario (AGCO), not via the Hollywood Casino brand.
Licensing, Security & Trust
US Regulatory Standing
Hollywood Casino is operated by Penn Entertainment, offering a mix of classic and modern games. Launched in 2019, it is operated by Penn Entertainment, a well-established gaming company with decades of experience in land-based and online gambling. It is licensed and regulated in each state where it operates, adhering to strict gaming laws.
The brand’s software has been reviewed by the Gaming Enforcement divisions of Pennsylvania, Michigan, New Jersey, and West Virginia, providing reasonable assurance that games are fair and legitimate.
The app includes all of the industry’s latest safety and security features, including SSL protection and two-factor authentication.
For Canadian players considering the brand at all: Hollywood Casino holds no Canadian licence. The relevant regulator for Ontario’s iGaming market is iGaming Ontario, operating under AGCO authority. No licence from iGO for the Hollywood Casino brand has been identified.
Safety Profile
Hollywood Casino has a Safety Index of 9.3, representing a very high value, and is considered an excellent option for players seeking a casino committed to fairness. In relation to its size, it has a very low value of withheld winnings in complaints from players. The casino’s size and complaint volume are considered relative to each other, as bigger casinos tend to receive more complaints due to their higher player base.
Welcome Bonus & Promotions (US Markets Only)
These offers are not available in Canada.
The welcome offer requires a $5 bet on any casino game, which instantly returns $50 in PENN Play Credits plus 50 bonus spins on Hypernova Megaways.
Key Bonus Terms
The minimum deposit is $10, but only a $5 wager is needed to receive the bonus spins and casino credits. The bonus spins can be used on Hypernova Megaways and are worth $0.20 per spin.
A wagering requirement of 1x must be met to withdraw any bonus funds or winnings from free spins. Players are given 30 days to fulfil the wagering requirements. These terms are notably more favourable than most online casino bonuses, which typically require wagering of 15–20x, making a 1x requirement exceptionally advantageous.
All Hollywood Casino bonus spins must be used within 30 days before expiring.
Ongoing Promotions
In April 2023, Penn Entertainment revamped its myChoice programme into PENN Play, now fully integrated across all of Penn’s land-based and online properties. PENN Play is a programme where players earn Tier Points to climb five annual loyalty tiers, and PENN Cash, which can be redeemed on gaming and purchases at land-based Penn Entertainment casinos.
A PENN Heroes programme exists for active-duty military members, veterans, and first responders, who receive additional bonuses and tier point multipliers.
Game Library
Machines à sous
Hollywood Casino Online offers 700+ slots and table games. The slots are provided by top-flight manufacturers like IGT, NetEnt, and Light & Wonder. There are also Penn Game Studios exclusive slots, all Hollywood Casino branded.
The 600+ game lobby includes standout exclusives like Legendary Larry and Wuji Mines. Popular titles include Starburst, Cleopatra, Jumanji, Divine Fortune Megaways, and 88 Fortunes.
The Hollywood Casino Online lineup also provides a decent mix of progressive jackpot games and Megaways titles.
Jeux de table
Hollywood Casino ranks somewhere in the middle of the pack for table games, offering an OK mix of blackjack, roulette, live dealer, and carnival games. There is also video poker, although the selection is not as comprehensive as it could be.
Table games include Baccarat, Craps, and Four Card Poker in addition to multiple blackjack variants.
Casino en direct
Hollywood Casino features 20 live dealer table games by Evolution and 16 digital table games by various providers. The blackjack variety has improved since Hollywood Casino first debuted and now includes a healthy mix of virtual and live dealer blackjack games.
Live Blackjack, Roulette, and Baccarat lead the live dealer offering. Niche classics like Four Card Poker and Ultimate Texas Hold’em are also available. The Evolution Gaming partnership ensures a stable, high-definition stream.
Vidéo Poker
Hollywood Casino offers single-line video poker from Game King, as well as three-, five-, and ten-play variations. There are 45 variations spread across five IGT video poker games. The collection includes Jacks or Better, Bonus Poker, Deuces Wild, and Ultimate X variations.
Banking & Payouts (US Markets Only)
The quickest methods for deposit and withdrawal at Hollywood Casino are digital wallets like PayPal, Skrill, and Venmo, which typically offer instant transactions for both deposits and withdrawals.
Most deposits are instantly added to your account, but wire transfers can take up to 24 hours. For payouts, debit cards, PayPal, Skrill, and Venmo are processed instantly, but online banking transfers take 2–3 days on average.
No cryptocurrency options are currently available. Canadian-specific banking methods such as Interac are not supported, as the platform does not operate in Canada.
Expérience mobile
Starting in early 2025, a new Hollywood Online Casino app became available for both iOS and Android devices. The app earned a 4.6 out of 5 on the Apple Store and a 4.5 out of 5 on Google Play.
The plain design of the web-based site is replicated on the app, where everything is organised and presented in a similar fashion. Banking options, FAQs, and live chat support are all accessible from within the app.
While the app performs well on Android, some complaints from iOS users have been noted — an area where Hollywood Casino could still improve.
Support Client
Hollywood Casino offers 24/7 support and a detailed FAQ section. The recommended first step is to check the FAQs, and if further help is needed, live chat is accessible from the bottom of any page, with responses typically within minutes.
There is no live phone support. A call-back service is the phone contact option, which some players find less convenient than real-time phone access.
How We Tested
Our review process for casino operators assesses several weighted criteria: licensing and regulatory standing (highest weight, as it is a binary pass/fail for each market); welcome bonus terms including wagering requirements, time limits, and game restrictions; game library depth across slots, table games, and live dealer; banking speed and method diversity; mobile experience quality; and customer support responsiveness. We cross-reference operator claims against regulatory records and independent safety indices. For market-specific reviews, we confirm each operator’s licence status in the target jurisdiction before completing any other assessment. In this case, the absence of a Canadian licence was confirmed from PENN Entertainment’s own investor communications and excluded Hollywood Casino from ranking among viable Canadian options.
Outils de jeu responsable
Hollywood Casino promotes responsible gambling by offering tools to set limits on deposits, spending, and session time. Players can also choose self-exclusion or temporary suspension if needed. Hollywood Casino offers players comprehensive Responsible Gaming tools, including limits on time, deposits, and wagering.
For Canadian players, the following resources are available regardless of which operator you choose:
- ConnexOntario: 1-866-531-2600 — mental health, addictions, and problem gambling support (Ontario)
- Responsible Gambling Council (RGC): responsiblegambling.org — national resource for problem gambling support and self-help tools
- iGaming Ontario’s self-exclusion programme: available via any AGCO-licensed operator in Ontario
The minimum age for gambling in Canada varies by province: 19+ in most provinces, including Ontario, British Columbia, and Nova Scotia; 18+ in Alberta, Manitoba, and Quebec. No offshore or unlicensed casino can substitute for these protections.
Alternatives for Canadian Players
Since Hollywood Casino is not available in Canada, here are three AGCO-licensed alternatives in Ontario that are.
theScore Casino (Ontario)
The direct PENN Entertainment equivalent for Canadian players. PENN is live with theScore Casino in Ontario, Canada, carrying the same PENN Play rewards integration and access to PENN Game Studios content. If brand familiarity with PENN is what you are after, this is the closest equivalent.
BetMGM Casino (Ontario)
One of the most established operators in the Ontario regulated market. BetMGM offers a substantially larger game library than Hollywood Casino, a well-regarded live dealer suite, and MGM Rewards integration for players who visit MGM Resorts properties. Its welcome bonus terms carry higher wagering requirements than Hollywood’s 1x, so read the terms carefully.
bet365 Casino (Ontario)
A global heavyweight with an AGCO licence in Ontario. bet365 brings a very large game library, strong live casino coverage including proprietary tables, and a competitive ongoing promotions calendar. Its customer support infrastructure is more developed than Hollywood Casino’s, including live chat and email options with fast response times.
Verdict final
Rating: 2.5 / 5 for Canadian players
Hollywood Casino Online is a solid mid-tier US operator. Operated by Penn Entertainment, it offers a mix of classic and modern games with a well-integrated loyalty programme, a standout 1x wagering requirement on its welcome bonus, and a reliable Evolution-powered live casino. In its home markets, it earns a genuine 4.0 / 5.
For Canadian players, however, the rating is 2.5 / 5 — not because of any failing by Hollywood Casino itself, but because it is simply not an option you can access. The score reflects the research value of this review relative to your actual needs. You cannot register, deposit, or play at Hollywood Casino from Canada.
PENN’s Canadian product is theScore Casino in Ontario, and that is where PENN’s infrastructure, game studios, and loyalty programme are accessible to Canadian residents. If you are in Ontario and want PENN’s ecosystem, theScore Casino is the right door. If you are seeking a broader range of Canadian-licensed options, BetMGM and bet365 are both well-capitalized operators with AGCO approval and years of track record in the province.
Look elsewhere if: you are in Canada and want to play now — Hollywood Casino will not accept your registration.
Questions fréquemment posées
Can I play Hollywood Casino Online in Canada?
No. Hollywood Casino is not licensed in Canada. PENN’s Canadian online casino product in Ontario operates under the theScore Casino brand, not Hollywood Casino.
What is the closest equivalent to Hollywood Casino for Canadian players?
theScore Casino in Ontario is the direct equivalent. It is operated by PENN Entertainment, carries PENN Game Studios content, and integrates with the PENN Play loyalty programme. It is licensed by iGaming Ontario and regulated by the AGCO.
What is the Hollywood Casino welcome bonus?
The welcome offer in eligible US states requires a $5 bet on any casino game, which returns $50 in PENN Play Credits plus 50 bonus spins on Hypernova Megaways. This offer is not available to Canadian residents.
What is the wagering requirement on the Hollywood Casino bonus?
A wagering requirement of just 1x must be met to withdraw bonus funds or winnings from free spins — among the lowest in the US market.
How many games does Hollywood Casino have?
Hollywood Casino Online offers 700+ slots and table games, alongside PENN Play rewards and daily bonuses.
Does Hollywood Casino have live dealer games?
Hollywood Casino features 20 live dealer table games by Evolution and 16 digital table games by various providers.
What payment methods does Hollywood Casino accept?
Hollywood Casino supports numerous convenient payment methods including debit cards, credit cards, and bank transfers, while e-wallets like Skrill and PayPal are also accepted. No cryptocurrency options are available, and Canadian-specific methods such as Interac are not supported.
Is Hollywood Casino a legitimate operator?
Hollywood Casino scored a Very high Safety Index of 9.3, placing it among the safest and fairest online casinos on the internet according to independent casino review platform Casino.Guru. Its US-state licences provide strong player protections in those jurisdictions.
What responsible gambling tools does Hollywood Casino offer?
Hollywood Casino promotes responsible gambling through tools to set limits on deposits, spending, and session time. Players can also choose self-exclusion or temporary suspension. Canadian players should use ConnexOntario (1-866-531-2600) or the Responsible Gambling Council (responsiblegambling.org) for support.
Will Hollywood Casino ever launch in Canada?
There is no public announcement of a Hollywood Casino brand launch in Canada. PENN has chosen to serve Canadian players via theScore Casino in Ontario, and that positioning appears unlikely to change in the near term.
